1. What It's About       2. How It Works       3. What Topics Are Covered       4. What Churches Get       5. Order    Helping Churches Understand the Visitor Experience Your church makes an impression on every visitor. Do their impressions match the way your church sees itself? Most church leaders rely on occasional random comments to understand the visitor experience. Even when a church asks for feedback, most visitors are too polite, timid or busy to tell you what really stands out to them – and why they will (or won't) be returning. Guest ReflectionsSM helps you obtain the comprehensive visitor feedback that most churches miss. We invite people in your community to visit your church, observe and listen, then record detailed feedback via our online survey form. Completed forms are reviewed for completeness, then made rapidly accessible to your church's leaders. You will learn how your church's image matches up with its identity and discover strengths, weaknesses and opportunities, seen in numeric ratings and in visitors' own words. The process is easy. Just complete the Order Form on this site, noting any special needs or audience interests for your church, and indicating which leaders should have access to results. Then, watch as visitors post their impressions over the next several weeks. Guest Reflections confirms your order, recruits and trains visitors, designs and programs the survey, and reviews and reports results for your church's leadership. Churches begin with an initial wave of five or more visits to assess the visitor experience from a variety of perspectives. After the initial wave, churches receive a comprehensive report of results. Churches then have the option of subscribing to receive more visits at regular intervals — an ongoing feedback loop. Subscribing churches gain access to comparative results from the Guest Reflections database. The bottom line: Guest Reflections helps you see what visitors see, eliminating conjecture and delivering valuable, easy-to-use information to help your church fulfill its mission. 1. What It's About       2. How It Works       3. What Topics Are Covered       4. What Churches Get       5. Order